Last Updated: September 24, 2026
These Terms of Service govern your access to and use of morzeliva.com, including the online store, products, content, features, customer services, and other functionality made available through the website.
The website is operated by Chengdu Qingxing Technology Development Co., Ltd. under the brand TIXMARIVA™.
Throughout these Terms, “TIXMARIVA™,” “we,” “us,” and “our” refer to Chengdu Qingxing Technology Development Co., Ltd. “You” and “your” refer to any visitor, customer, or other person using our website or Services.
By accessing the website, creating an account, placing an order, or otherwise using our Services, you agree to these Terms of Service together with our applicable policies.
If you do not agree with these Terms, please discontinue use of the website.
1. Eligibility and Use of Our Services
You may use our website only where permitted by applicable law.
By using the Services or placing an order, you represent that:
You have the legal capacity to enter into a binding transaction in your jurisdiction, or
You are using the Services with the involvement and authorization of a parent or legal guardian where required.
You must not use our website for unlawful, fraudulent, abusive, or unauthorized purposes.
2. Information You Provide
Certain features or purchases may require you to provide information such as:
Name
Email address
Telephone number
Billing information
Shipping address
Payment information
Other information reasonably necessary to complete a transaction
You agree that information submitted to us will be accurate, complete, and current.
We are not responsible for delivery failures, payment issues, or processing delays resulting from materially incorrect information supplied by the customer, except where applicable law provides otherwise.
3. Customer Accounts
Where account functionality is available, you are responsible for protecting your login credentials and limiting unauthorized access to your account.
You should notify us promptly if you believe that:
Your account has been accessed without permission
Your login credentials have been compromised
Unauthorized activity has occurred
Accounts may not be sold, transferred, impersonated, or used for fraudulent activity.
We may restrict or suspend account access where reasonably necessary to protect customers, our website, or our business.
4. Product Information
We make reasonable efforts to present product descriptions, specifications, dimensions, photographs, colors, and other information accurately.
However, the appearance of products may vary slightly due to factors such as:
Screen settings
Lighting
Photography
Manufacturing tolerances
Product updates
Natural differences in materials where applicable
Minor visual differences that do not materially change the nature or intended function of a product may occur.
Nothing in this section limits any mandatory consumer rights concerning products that are materially defective, incorrect, or not as described.
5. Product Availability
Products are offered subject to availability.
We may, where reasonably necessary:
Limit quantities
Update inventory
Modify product specifications
Correct product information
Withdraw products
Discontinue items
Refuse unusually large or suspicious orders
Availability shown on the website does not guarantee that an item will remain available until an order has been successfully accepted and processed.
6. Orders and Acceptance
Submitting an order through morzeliva.com constitutes an offer to purchase the selected products.
Receiving an automated order confirmation does not necessarily mean that we have finally accepted the order.
We may review an order before fulfillment for reasons including:
Payment verification
Inventory availability
Fraud prevention
Pricing errors
Delivery restrictions
Incorrect customer information
Suspected unauthorized resale or misuse
If an order cannot be fulfilled after payment has been collected, we will provide an appropriate refund or other remedy.
7. Order Changes and Cancellations
Please review your order carefully before completing checkout.
If you wish to request a change or cancellation, contact us as soon as possible at:
service@morzeliva.com
We will make reasonable efforts to accommodate requests before fulfillment has progressed too far.
Once an order has been packed, processed, or handed to the carrier, modification or cancellation may no longer be possible.
In that case, an eligible customer may need to follow our Return & Refund Policy after receiving the order.
Any mandatory statutory cancellation or withdrawal rights remain unaffected.
8. Pricing
Product prices may be updated from time to time.
The applicable product price will be the amount displayed during checkout at the time the order is submitted, subject to correction of obvious errors.
Before completing your purchase, you will be shown the amounts collected by us, which may include:
Product price
Shipping charges
Applicable taxes collected at checkout
Discounts
Other disclosed charges
Additional customs duties, import taxes, or charges imposed by governments, carriers, banks, or financial institutions may apply separately where disclosed in our policies.
9. Pricing Errors
Although we aim to keep pricing accurate, occasional errors may occur.
If an obvious pricing or calculation error affects your order, we may contact you before fulfillment to:
Confirm the corrected price
Offer the option to continue the purchase
Cancel the affected item or order
If payment has already been collected for an order that we cannot fulfill because of a material pricing error, the affected amount will be refunded.
10. Payments
Payment methods available to you will be displayed during checkout.
Depending on your location and checkout configuration, available methods may include eligible credit cards, debit cards, PayPal, or other payment services.
Payments are handled through authorized third-party payment processors.
TIXMARIVA™ does not directly store your complete card number, card security code, or payment-account password.
Additional details are available in our Payment Options policy.
11. Payment Authorization
You authorize us and our payment-service providers to process the amounts disclosed during checkout.
A payment may be declined or require additional verification for reasons including:
Incorrect billing information
Insufficient funds
Card restrictions
Fraud-prevention checks
Bank authorization requirements
Payment-provider restrictions
We are not responsible for fees independently imposed by your bank, card issuer, or other financial institution.
12. Shipping and Fulfillment
Orders are fulfilled in accordance with our Shipping Policy.
Depending on product availability and destination, products may be shipped from different:
Warehouses
Distribution facilities
Regional fulfillment centers
Approved manufacturing or logistics locations
An order containing multiple products may be delivered in more than one package.
Our normal order-processing period is generally 2–5 business days, although additional processing time may occasionally be required during high-volume periods.
13. Delivery Estimates
Delivery dates and transit periods displayed on our website or provided after purchase are estimates unless expressly identified as guaranteed.
Delivery may be affected by circumstances outside our reasonable control, including:
Carrier delays
Customs processing
Severe weather
Transportation disruptions
Public holidays
Security inspections
Remote destination requirements
Government restrictions
Your mandatory rights relating to delivery under applicable consumer law are not affected by this provision.
14. International Orders
International orders may be subject to:
Customs clearance
Import duties
Local taxes
Brokerage fees
Other government-imposed charges
Unless expressly collected by us during checkout, these charges may be payable separately by the recipient.
TIXMARIVA™ does not control the amount of charges imposed by customs authorities or other government agencies.
Please review our Shipping Policy for further information.
15. Returns and Refunds
Eligible purchases may generally be returned within 30 days after receipt, subject to the conditions described in our Return & Refund Policy.
A return must be authorized before the product is sent back.
Unauthorized returns sent without prior instructions may not be accepted or processed.
Return eligibility may depend on:
Product condition
Type of product
Reason for return
Date of receipt
Applicable consumer law
Certain categories of products may be excluded from discretionary returns where legally permitted.
16. Refund Processing
Approved refunds are normally issued to the original payment method.
After we process an approved refund, banks, card issuers, or payment providers may require additional time before the amount appears in your account.
Detailed procedures and estimated processing periods are provided in our Return & Refund Policy.
17. Consumer Rights
These Terms are not intended to exclude or limit consumer protections that cannot legally be waived.
If applicable consumer law in your country or region provides rights or remedies that are more favorable than a provision of these Terms, the mandatory legal requirement will apply.
18. Intellectual Property
Unless otherwise stated, the website and its original content are owned by, licensed to, or lawfully used by Chengdu Qingxing Technology Development Co., Ltd.
Protected materials may include:
TIXMARIVA™ branding
Logos
Text
Product descriptions
Graphics
Page layouts
Illustrations
Photographs
Videos
Icons
Website design
Other original materials
Such content may be protected by copyright, trademark, and other intellectual-property laws.
You may access the website for personal, lawful, and non-commercial purposes.
19. Restrictions on Website Content
Without our prior written permission, you may not:
Reproduce substantial portions of our website
Republish protected content for commercial purposes
Copy or imitate our branding
Modify and redistribute website materials
Sell or sublicense our original content
Use automated methods to extract content in a manner that disrupts the Services
Nothing in these Terms transfers ownership of intellectual-property rights to you.
20. Third-Party Services
Our website may depend on or integrate with third-party services, including:
Payment processors
Logistics providers
Analytics providers
Advertising services
Hosting providers
Ecommerce technology providers
Third-party services may operate according to their own terms and privacy policies.
We are not responsible for independently operated third-party services beyond the extent required by applicable law.
21. External Links
The website may contain links to third-party websites for convenience or functionality.
A link does not necessarily mean that TIXMARIVA™ endorses or controls that third party.
You should review the applicable terms and privacy policies before using an external service or submitting personal information.
22. Customer Feedback
If you voluntarily provide product reviews, suggestions, ideas, comments, or other feedback, you confirm that you have the right to provide that content.
Where legally permitted, you grant us a non-exclusive right to use, reproduce, adapt, or display submitted feedback for legitimate business purposes.
You must not submit content that:
Violates another person's intellectual-property rights
Contains unlawful material
Includes malicious code
Is knowingly false or misleading
Violates another person's privacy rights
23. User-Submitted Content
If our website allows reviews, comments, photographs, or similar submissions, you remain responsible for the content you provide.
We may remove or restrict content that:
Is unlawful
Is threatening or abusive
Contains spam
Infringes third-party rights
Contains malicious software
Is unrelated to the intended feature
Violates these Terms
Moderation decisions do not create an obligation to monitor every submission.
24. Prohibited Conduct
You may not use morzeliva.com or our Services to:
Violate applicable laws or regulations
Commit or facilitate fraud
Infringe intellectual-property rights
Harass or threaten others
Distribute malware or harmful code
Attempt unauthorized access to systems or accounts
Circumvent website security measures
Interfere with website functionality
Conduct phishing or impersonation activities
Collect personal data unlawfully
Send unauthorized spam
Manipulate checkout, pricing, promotions, or payment systems
Use automated systems in a manner that materially disrupts our Services
We may restrict access when necessary to address suspected misuse.
25. Fraud Prevention
We reserve the right to review transactions that appear suspicious, unusual, unauthorized, or potentially fraudulent.
This may include orders involving:
Unusual purchase volumes
Repeated failed payment attempts
Conflicting billing and transaction information
Suspected identity misuse
Unauthorized payment methods
Where reasonably necessary, fulfillment may be delayed while an order is reviewed.
26. Errors, Inaccuracies, and Updates
Information on the website may occasionally contain:
Typographical errors
Pricing mistakes
Inaccurate availability information
Incomplete descriptions
Outdated promotional details
Where legally permitted, we may correct such information and update affected website content.
Where a material correction affects an existing order, we will take reasonable steps to inform the customer where appropriate.
27. Website Availability
We aim to maintain reliable access to morzeliva.com, but uninterrupted availability cannot be guaranteed.
The website may occasionally be unavailable because of:
Maintenance
Technical problems
Hosting interruptions
Security incidents
Software updates
Events outside our reasonable control
We may modify or discontinue website features where reasonably necessary.
28. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website and its digital functionality are provided on an “as available” basis.
We do not guarantee that:
Website access will always be uninterrupted
Every technical error will immediately be corrected
Every browser or device will display the website identically
This section does not exclude any legally required warranty, guarantee, or consumer right relating to products purchased from us.
29. Limitation of Liability
To the maximum extent permitted by applicable law, TIXMARIVA™ and Chengdu Qingxing Technology Development Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the website where such liability may lawfully be excluded.
Nothing in these Terms limits or excludes liability where doing so would be unlawful.
In particular, nothing in these Terms is intended to exclude liability for matters that cannot legally be excluded under applicable consumer or other mandatory law.
30. Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims resulting directly from your unlawful use of our Services or your material violation of these Terms.
This provision does not impose liability on consumers for matters for which they are not legally responsible.
31. Suspension or Termination
We may suspend or restrict access to some or all Services where reasonably necessary because of:
Fraud
Security risks
Illegal activity
Material violations of these Terms
Attempts to interfere with website systems
Termination or restriction of website access does not automatically cancel rights or obligations arising from orders already placed.
32. Privacy
Our collection and processing of personal information are described in our Privacy Policy.
Please review that policy to understand:
What information we collect
How information is used
How information may be shared
Your available privacy choices and rights
How to contact us regarding privacy matters
33. Relationship Between Our Policies
These Terms should be read together with the policies available on morzeliva.com, including our:
Privacy Policy
Shipping Policy
Return & Refund Policy
Payment Options
Contact Us information
Where a specific policy contains additional rules for a particular subject, those specific provisions will apply to that subject together with these Terms.
Mandatory consumer law takes priority where applicable.
34. Governing Law
These Terms and our operation of the Services are governed by applicable laws relevant to Chengdu Qingxing Technology Development Co., Ltd., without limiting any mandatory consumer protections that apply in the customer's country or region.
To the extent legally permitted, disputes that cannot be resolved informally may be submitted to a court of competent jurisdiction associated with our legal business location.
Consumers retain any jurisdictional rights that cannot legally be waived under applicable law.
35. Dispute Resolution
If you have a concern regarding an order or our Services, we encourage you to contact us first so that we have an opportunity to review the matter.
You can contact us at:
service@morzeliva.com
Nothing in this section prevents either party from exercising rights or remedies available under applicable law.
36. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent legally permitted or separated where necessary.
The remaining provisions will continue to apply.
37. No Waiver
If we do not immediately enforce a provision of these Terms, that does not mean we permanently waive the right to enforce it later.
Any waiver must be interpreted only to the extent expressly given.
38. Changes to These Terms
We may revise these Terms periodically to reflect changes involving:
Our business operations
Website functionality
Products or Services
Legal requirements
Security practices
Related policies
The latest version will be published on this page together with an updated revision date.
Changes will apply prospectively as required by applicable law.
39. Contact Information
Questions regarding these Terms of Service may be directed to:
Brand Name: TIXMARIVA™
Website: morzeliva.com
Legal Company Name: Chengdu Qingxing Technology Development Co., Ltd.
Owner: Li Yipeng
Business Address: Room 5, 10th Floor, Building 1, No. 3069, Section 1, South Zizhou Avenue, Wan'an Subdistrict, Tianfu New Area, China (Sichuan) Pilot Free Trade Zone, Chengdu, Sichuan, China
Phone: +86 13554901065
Email: service@morzeliva.com
For order-related questions, please include your order number whenever possible.
Last Updated: September 24, 2026