Privacy Policy

**Last Updated: September 24, 2026**

This Privacy Policy explains how **Chengdu Qingxing Technology Development Co., Ltd.**, operating under the brand **TIXMARIVA™**, collects, uses, stores, and shares personal information when you visit **morzeliva.com**, place an order, contact customer support, or otherwise interact with our website and related services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

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## 1. Information We May Collect

We collect information that is reasonably necessary to operate our store, process purchases, communicate with customers, maintain website security, and improve our services.

### Information You Provide Directly

Depending on how you interact with TIXMARIVA™, you may provide information such as:

- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order and purchase details
- Account information, if account functionality is available
- Messages or information submitted to customer support
- Marketing preferences
- Other information you voluntarily provide through our website

### Payment Information

Payments are processed through third-party payment providers.

We may receive limited transaction information necessary to confirm or manage an order, but we do not directly store complete payment card numbers, card security codes, or payment-account passwords.

### Information Collected Automatically

When you browse our website, certain technical and usage information may be collected automatically, including:

- IP address
- Browser type
- Device type
- Operating system
- Referring website or page
- Pages viewed
- Approximate location based on technical information
- Session and interaction data
- Cookie and similar technology identifiers

This information helps us maintain website functionality, understand usage patterns, improve performance, and protect our store from misuse.

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## 2. How We Use Personal Information

We may use personal information for purposes including:

### Order Processing

To:

- Confirm purchases
- Process transactions
- Prepare and fulfill orders
- Arrange delivery
- Provide shipment or tracking information
- Manage returns, refunds, or customer-service requests

### Customer Service

To respond to questions regarding:

- Products
- Orders
- Shipping
- Returns
- Payments
- Website functionality
- Other service-related matters

### Website Operation and Improvement

We may use information to:

- Maintain website functionality
- Improve navigation and user experience
- Diagnose technical issues
- Analyze website performance
- Develop or improve products and services

### Security and Fraud Prevention

Information may be used to:

- Verify transactions
- Detect suspicious activity
- Prevent fraud or unauthorized use
- Protect customers, our business, and our website
- Enforce applicable policies and terms

### Marketing Communications

Where permitted and where you have provided any required consent, we may use your contact information to send:

- Promotional messages
- Product updates
- Offers
- Newsletters
- Other marketing communications

You may unsubscribe from marketing emails at any time using the unsubscribe option included in applicable messages.

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## 3. Cookies and Similar Technologies

TIXMARIVA™ and service providers supporting our website may use cookies, pixels, tags, and similar technologies.

These technologies may be used for several purposes.

### Essential Technologies

These help provide necessary functions such as:

- Shopping cart operation
- Checkout
- Security
- Session management
- Website navigation

### Analytics Technologies

These may help us understand:

- How visitors use our website
- Which pages are viewed
- Website performance
- Customer interaction patterns

### Advertising Technologies

Where applicable, advertising partners may use cookies or similar technologies to measure advertising performance or provide more relevant advertisements.

You can manage cookies through your browser settings and, where available, through website consent controls.

Disabling some cookies may affect certain website functions.

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## 4. How We May Share Information

We do not sell personal information simply for monetary payment.

However, we may disclose information to service providers and business partners when reasonably necessary to operate our business.

These parties may include:

- Payment processors
- Ecommerce platform providers
- Shipping and logistics providers
- Warehousing and fulfillment partners
- Customer-support providers
- Website hosting and technical service providers
- Analytics providers
- Advertising and marketing platforms
- Fraud-prevention and security providers
- Professional advisers
- Government or regulatory authorities where legally required

Service providers are permitted to process information only as necessary for the services they provide, subject to their agreements and applicable legal obligations.

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## 5. Advertising and Analytics Services

Our website may use third-party advertising, analytics, or measurement services.

Depending on the technologies enabled on the website, these may include services provided by platforms such as **Google** or **Meta**.

Such providers may independently collect or process certain information through cookies, pixels, device identifiers, or similar technologies in accordance with their own privacy policies.

You may be able to control personalized advertising through your browser, device, cookie settings, or the relevant advertising platform.

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## 6. Payment Security

Payment transactions are handled through authorized third-party payment providers.

We use commercially reasonable technical and organizational safeguards intended to protect information transmitted through our website.

TIXMARIVA™ does not ask customers to send full credit card numbers, card security codes, banking passwords, or similar sensitive payment credentials through ordinary email or customer-service messages.

No online transmission or storage method can be guaranteed to be completely secure. However, we take reasonable measures designed to reduce unauthorized access, misuse, disclosure, alteration, or loss of personal information.

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## 7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on factors such as:

- Order fulfillment
- Customer-service needs
- Recordkeeping obligations
- Tax or accounting requirements
- Fraud prevention
- Dispute resolution
- Legal or regulatory requirements

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

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## 8. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These may include the right to:

- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Request information about certain disclosures or processing practices

These rights are not absolute and may be subject to applicable legal exceptions.

To submit a privacy-related request, contact us using the information provided at the end of this policy.

We may need to verify your identity before completing certain requests.

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## 9. Marketing Preferences

If you subscribe to promotional communications, we may use the information you provide to send marketing content.

You may stop receiving marketing emails by:

- Selecting the unsubscribe link in an eligible promotional email, or
- Contacting us directly

Opting out of promotional communications does not prevent us from sending transactional or service-related messages, such as order confirmations, delivery updates, or responses to customer-support requests.

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## 10. Children's Privacy

Our website is not intended for children who are not legally permitted to enter into online purchase transactions independently under applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable privacy requirements.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

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## 11. International Processing

Because our business, customers, and service providers may be located in different countries or regions, personal information may be processed or stored outside the country where you live.

Where required, we take reasonable steps intended to ensure that cross-border processing is handled in accordance with applicable privacy requirements.

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## 12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We do not control the privacy, security, content, or operating practices of those third-party services.

If you follow an external link, we recommend reviewing the privacy policy of the third party before providing personal information.

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## 13. Business Transactions

If our business undergoes a reorganization, merger, acquisition, financing transaction, asset transfer, or similar business event, certain customer information may be transferred as part of that transaction where legally permitted.

Any receiving party would remain responsible for handling the information in accordance with applicable privacy obligations.

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## 14. Security Incidents

We maintain reasonable safeguards intended to protect personal information.

If a security incident affects personal information, we will investigate the event and take appropriate measures. Where required by applicable law, affected individuals and/or relevant authorities will be notified within the legally required timeframe.

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## 15. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect:

- Changes to our website
- Changes to business operations
- New technologies or service providers
- Changes to applicable legal requirements
- Updates to our privacy practices

When changes are made, the updated version will be published on this page with a revised **Last Updated** date.

We encourage customers to review this page periodically.

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## 16. Contact Us

For questions about this Privacy Policy, requests concerning personal information, or other privacy-related matters, please contact us using the information below.

**Brand Name:** TIXMARIVA™\
**Website:** morzeliva.com\
**Legal Company Name:** Chengdu Qingxing Technology Development Co., Ltd.\
**Owner:** Li Yipeng\
**Business Address:** Room 5, 10th Floor, Building 1, No. 3069, Section 1, South Zizhou Avenue, Wan'an Subdistrict, Tianfu New Area, China (Sichuan) Pilot Free Trade Zone, Chengdu, Sichuan, China\
**Phone:** +86 13554901065\
**Email:** [service@morzeliva.com](mailto:service@morzeliva.com)

We will review privacy-related inquiries and respond as reasonably required by applicable law.

**Last Updated: September 24, 2026**